OE HOME CO.,LTD  
Privacy Policy
Last Updated: 06/01/2023

OE HOME CO.,LTD  . (OE HOME ), we respect and care about the privacy of your data and are committed to protecting it. Zuo does not sell or rent your personal information to third-parties.

This Privacy Policy describes how we collect, use and share information about you. This policy applies to the information we collect when you access our website at www.oehomegroup.com our mobile application (“App”), use our services to purchase products, create an account on www.oehomegroup.com, contact our consumer support, provide information while chatting with us, or sign up for our email newsletter, etc. (the “Services”).

We may change this Privacy Policy from time to time. If we make changes to this Privacy Policy, we will notify you by revising the date at the top of this policy. We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

In most instances, we process, collect and use person information provided to us by our Customers or Customer’s employees to provide our Services (the “B2B Information”). In this Privacy Policy, “Customers” mean the businesses that have contracted with us for the use of our Services. In rare instances, while rendering our Services, we may collect personal information of or about individuals that is not B2B Information (the “Individuals”). In such instances, we are the “Business,” as defined in the California Consumer Privacy Act of 2018 (“CCPA”).

This Privacy Policy does not apply to the extent we process the B2B Information, or act as a “Service Provider,” as defined in the CCPA. This Privacy Policy applies only when we collect, process, and use the information that you provide to us as a Business.

YOUR PERSONAL INFORMATION

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third-parties.
We have collected the following categories of data personal data from you within the last twelve (12) months:

In providing our Services to our Customers, as a processor or under a B2B transaction, we may be given personal information about individuals from our Customer.

HOW YOUR PERSONAL INFORMATION IS USED

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We generally use personal information to create, develop, operate, deliver, and improve our services.
We may use the information that you provide us in the following ways:

1. To process the transaction. We use the information that you provide for processing the transaction.
2. To provide Customer service. We process your personal information when you contact us to resolve any questions, disputes, collect fees, or to troubleshoot problems. Without processing your personal information for such purposes, we cannot respond to your requests about our services.
3. To ensure quality control. We process your personal information for quality control and for staff training to make sure that we continue to provide you with quality service. If we do not process your personal information for quality control purposes, your issues with the service, if any, as communicated to us, may not get resolved.
4. To provide communication. We may send administrative or account-related information to you, on behalf of the Customer, to keep you updated about the transaction and our services, inform you of relevant security issues or updates, or provide other transaction-related information. Without such communications, you may not be aware of important developments relating to your account and the applicable transactions. You may not opt-out of receiving critical service communications, such as emails sent for legal or security purposes.
5. To engage in marketing activities. Based on your communication preferences, we may send you marketing communications (e.g. emails) to inform you about our events or our partner events; to deliver targeted marketing; and to provide you with promotional offers. Our marketing will be conducted in accordance with your advertising marketing preferences and as permitted by applicable law.
6. For research and development purposes. We process your personal information to better understand the way you use and interact with our services. In addition, we use such information to customize, measure, and improve our products and services. Without such processing, we cannot ensure your continued enjoyment of our products and services.